"Mary-Jo is a leadership expert and a highly skilled facilitator. Having delivered over 20, 3-day leadership courses for us, my team and I got to know her well. We observed her innate ability to read, relate and master the dynamics of diverse groups of our front-line leaders; quickly engaging them and keeping them actively participating throughout the program. Her passion, authenticity and willingness to share her real-world leadership experiences, earns trust and credibility. Participants appreciated her unique ability to connect-the-dots between learning points, simplify concepts and deliver them in a way that they could grasp, apply and repeat. She never hesitated to provide additional coaching to participants on real-time situations. Had we not brought the facilitation of the content in-house, she would still be facilitating for us today. It brings me confidence in knowing she could support our leadership development programs when the need arises and I always look forward to working with her."

Paul Lauret, B.A., CHRP | Manager, Leadership & Professional Training Services Agrium Wholesale

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It is a rare opportunity to receive instruction from an individual as well informed, compelling, and effective as Ms. Williams has shown herself to be during my attendance at this course. Her energetic, focused and sustained exposition of this curriculum and leadership model demonstrates her clear belief in, and commitment to, its principles and application theory. Despite the challenges of operating within a demanding learning schedule, Ms. Williams was at all points highly receptive to our feedback, and sensitive to the degree of understanding our group was attaining.

Leadership Program Participant

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“In 2012, I went from an individual contributor to a leader for the first time in my organization. I obtained approval to hire Mary-Jo to help me with various competencies. 7 years later, I still embrace and leverage the many tools and guidance that Mary-Jo coached and helped me with. I would highly recommend Mary-Jo to anyone out there seeking coaching support!

Leanne, Sales Director

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"Our company was less than twenty people so I was skeptical about bringing in a Leadership Coach; having seen results of Mary-Jo’s services, our timing was perfect. I highly recommend that other company leaders’ partner with Mary-Jo to establish their people practices and leadership development. Mary-Jo guided us through the process of creating human resource and business strategies. Her expertise is evident in her practical and strategic approach to business."

Michael Solway | Owner, Summit Telecom Services Ltd.

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“On several occasions and in very different work industries I have hired Mary-Jo to build and deliver custom built leadership, customer service and soft-skills training. She is a masterful consultant, facilitator and content designer. She is passionate about what she does and invests significant time to learn about company culture, business goals and the needs of her participants. The result is custom learning content and the delivery of an engaging learning experience that builds skills and meets defined objectives. She provides practical tools participants’ can immediately use to transfer the learning to their everyday work-life. I have used Mary-Jo for all my leadership, customer service and soft-skills training needs in two different organizations. If you want return on investment from your training budget, hire Mary-Jo”.

Lynne Charney, Senior HR Executive/Consultant

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