In today’s world we share more information than ever before – yet – have an epidemic of miscommunication & interpersonal conflict and are feeling emotionally disconnected & lonely.
When was the last time you had a misunderstanding with someone and what did it cost you? Time? Energy? Money? Trust? A job? A relationship? An opportunity? Far too much stress? Communication is the tool we use to share information, build relationships, prevent & handle conflict. You’ve had a TRUE Communication when – even though you may agree to disagree – you understand & respect each other’s thoughts & feelings.
This potentially life-changing workshop teaches you the fundamentals of effective interpersonal communication YOU need to: minimize miscommunication; maximize interactions; build relationships; get things done efficiently & effectively; and, handle conflict – at work & at home.
What you will learn
Through the use of self-assessment, facilitated, reflective and experiential learning you will:
Understand why TRUE Communication is essential every area of your life
Explore the Four Pillars & Three Factors of Effective Communication
Assess the current strength of your communication skills
Learn how to bridge the intention & perception gap
Engage in a series of activities using tools & techniques designed to help you:
avoid the communication killers that shut down communication
identify & overcome barriers to success
improve your communication habits
stop making assumptions & instead seek to understand the true meaning of a message
communicate with clarity, confidence & care
develop questioning & listening skills
increase quality & efficiency of your communication with others by choosing the “right” tools for effective 1:1 and group communication
lead and effectively participate in group communication
positively influence others to listen to and act on the information you share
minimize & handle conflict
recognize the interdependence of trust & communication
collaborate with others
and so much more
Details & Recommendations
Group maximum of 8
3 days
Delivered face-to-face or online via zoom
Competencies Developed
Self-awareness
Self-expression
Self-management
Collaboration
Conflict Handling
Listening & Questioning